BRIDAL BOOKING POLICIES
These policies ensure a smooth, organized, and stress-free wedding morning.
1. Retainer & Booking Confirmation
A non-refundable retainer and signed contract are required to secure your date.
Dates cannot be held without both the contract and retainer completed.
The retainer is applied to the final balance.
Bridal Previews are scheduled after your date is secured.
2. Minimum Booking Requirement
A minimum of The Signature Bridal Package is required for all wedding dates.
Additional artists may be added for large parties (fees apply).
3. Bridal Preview
A Bridal Preview is included in The Signature Bridal package.
Previews take place on location, at the bride’s chosen address.
Previews are recommended within 6–10 weeks of the wedding date unless otherwise planned.
4. Final Payment
The remaining balance is due 60 days before the wedding date.
All payments are made as one total payment by the bride or designated planner.
5. Travel & Parking
Travel up to 45 miles is included in the bridal package.
Additional travel is billed per mile (custom quote).
Parking, valet, hotel fees, and tolls must be covered by client.
6. Start Times & Wedding Morning Schedule
The finalized styling timeline is created after the retainer and final payment are received.
Start times and service order are finalized 60 days prior to the wedding date.
All bridal party members receiving services must be present and ready at their assigned time.
Delays caused by lateness, unprepared hair, or missing members may result in:
Styles shortened
Styles modified to fit the remaining time
Services skipped without refund
If additional time is required due to delays, and scheduling allows, an overtime fee may apply.
7. Clip-In Extensions
Clip-in installation for the bride is included in the Signature Bridal Package.
Bridal party clip-ins are an additional fee ($50–$75 depending on length/volume).
Extensions must be clean, brushed, and ready for styling.
8. Touch-Up Services
A complimentary touch-up kit is included for the bride.
Additional on-site touch-up hours can be added at $100/hour (2-hour minimum).
9. Holiday Premiums
A holiday premium applies to any booking taking place on the following dates:
Standard Holidays — + $75
Holiday Weekends — + $100
Christmas Eve & Christmas Day — + $125–$150
New Year’s Eve & New Year’s Day — + $150–$200
This fee is applied once per booking, not per person.
10. Cancellation & Rescheduling
All retainers are non-refundable.
If the event is canceled, postponed, or the services are reduced after booking, the original total still applies.
Any changes require written notice and must be approved based on availability.
11. To maintain a professional, safe, and luxury-standard work environment:
All services must be performed indoors in a clean, climate-controlled (air-conditioned) space.
The workspace must include a table or flat surface, accessible electrical outlets, and adequate room for equipment setup.
Services cannot be performed outdoors, in direct sunlight, extreme temperatures, or areas without proper ventilation.
The styling area must be free of water, clutter, or hazards that can damage equipment or interfere with services.
Services may be refused if the environment is unsafe, unsanitary, or if disrespectful behavior occurs.
No refunds will be provided if service is refused for safety or behavior reasons.
12. Photography & Social Media
I may take photos or videos for portfolio use unless the client requests otherwise in writing prior to the event.
SPECIAL OCCASION POLICIES
These policies ensure clarity and professionalism for all non-bridal bookings.
1. Booking + Payment
A 50% retainer and signed contract is required to secure your appointment.
The remaining balance is due at the time of service.
All retainers are non-refundable.
2. Travel Fees
On-location travel is billed based on mileage (round trip) beyond the included service radius.
Parking, valet, hotel fees, and tolls must be covered by the client.
3. Cancellations & Rescheduling
Cancellations made within 24 hours of the appointment result in a 100% charge of the remaining balance.
No-call/no-shows are charged the full service rate and may be restricted from future bookings.
4. Timeliness
Please be ready at your start time with clean, dry hair.
Late arrivals may result in:
A shortened style
A rescheduled appointment (if available)
A late fee
5. Hair Preparation Requirements
Hair must be:
Fully clean and dry
Free of heavy oils or conditioners
Detangled and free of buildup
If hair is not properly prepped, an additional fee may apply or the style may need to be adjusted.
Hair prep guidelines are provided at the time of booking.
6. Clip-In Extensions
A clip-in installation fee of $50–$75 applies depending on length and volume.
Extensions must be clean, brushed, and ready for styling.
7. Extra Long or Thick Hair
Additional fees apply for extremely thick, long, or textured hair requiring extended time or additional products.
8. Touch-Up Services
Touch-up services after the appointment can be added for an additional fee and are based on availability.
9. Holiday & Peak Date Fees
A holiday premium applies to any special occasion appointment booked on:
Standard Holidays — + $75
Holiday Weekends — + $100
Christmas Eve & Christmas Day — + $125–$150
New Year’s Eve & New Year’s Day — + $150–$200
This fee is applied once per booking.
10. Artist Safety
For the safety and quality of service:
All services must be performed indoors in a clean, climate-controlled (air-conditioned) space.
The workspace must include a table or flat surface, accessible electrical outlets, and adequate room for equipment.
Services cannot be provided outdoors, in direct sunlight, extreme heat, or in areas without proper ventilation.
The styling area must be free of water, clutter, or hazards that may interfere with the service.
Services may be refused if conditions are unsafe, unsanitary, or if clients behave disrespectfully.
No refunds will be issued under these circumstances.